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Last Updated: 11/17/2009
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OverAll Member Rating
(based on 5 reviews)
We needed to look at the MyCheckFree website in our online bill pay reviews. The user interface was very easy to use and adapt to, which is a huge advantage for anyone needing to get their bills sent. - Small business and individual plans
- Guarantee up to $50 late payment coverage (restrictions apply).
Our team really loved that this bill pay service was free. We must note that there are add-ons that will incur fees on your part, such as an extra fee by some payees if you choose to make payments by credit card or for those who need to make same-day payments. Customer support could improve here. While the live chat was great, the lack of a response by email and the inability of the customer service representative on the phone to give us an answer were troubling. Overall, though, MyCheckFree is a good online bill paying service to use as long as most of your payees are involved in the program and you don’t mind some incurred costs when using your credit card for payments. We recommend them for their usability and convenience alone. Overall, we feel this warrants them 4.5 Stars!
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Last Updated: 4/2/2009
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OverAll Member Rating
(based on 1 reviews)
While Star Reviews was impressed with the reasonable price of the MSN Bill Pay service and the Checkfree guarantee, other problems seemed to overshadow those benefits. We noticed how difficult it was to obtain any information about the online bill pay service before we actually signed up. This concerned our team, since anyone interested in paying their bills through MSN would probably want clear access to information. - First 3 months FREE
- Guarantee of up to $50 late payment coverage (restrictions apply)
Star Reviews likes the MSN Bill Pay service for its affiliation with CheckFree Web, as you offered access to good bill pay features. However, the beginning signup stages can prove to be a small challenge, as all we saw were FAQs and an enrollment option. There were no screenshots or guidelines explaining the service, so you might have to go out on a limb if you'd like to utilize their service. Basic service is $2.95 a month, which is pretty low. There is a small FAQs section, but it certainly wasn't comprehensive. When calling telephone support, we weren't given the option to speak to a live operator. Overall, they receive 4.0 Stars!
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Last Updated: 4/2/2009
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OverAll Member Rating
(based on 1 reviews)
Star Reviews had high hopes for MyEZBills considering it replaced the now defunct Status Factory. They offer most of the same features, although you may need to be a Total Bill Management subscriber to receive most of them, including email reminders which are fairly standard elsewhere. The subscription costs aren’t outrageous, but there are way too many options when it comes to pricing plans. Why not just have two or three options to pick from instead of eight? - CD On-Demand available at an extra cost – keep a copy of all your transactions
- SmartBalance - Integrate and balance your online banking information with your MyEZBills account, so you’ll always know how much money you have available to pay your bills.
Sure, we liked some of the features offered on the MyEZBills website, but their pricing plans were a chore to figure out. Your most basic plan, however, will run you around $9.95 a month, which is a little higher than some of their competitors' pricing. The real problem with MyEZBills, however, is their poor customer service. By being unwilling to answer questions for potential clients, they may end up ensuring that they don’t get any new clients. A scarce FAQs section is available, should you need it. Overall, we assign them 4.0 Stars!
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Last Updated: 9/20/2009
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OverAll Member Rating
(based on 3 reviews)
Star Reviews liked what Paytrust offers, overall. The site is easy to use and allows you to plan all of your bill-paying details the way you want to, such as including personal notes in your payment history. - Receive virtual bills
- Email overdue bill alerts, set automatic recurring payments, late payment coverage through no fault of your own.
Our team appreciates the simplicity, yet convenience offered through the Paytrust online bill pay service. Pricing can be a bit complicated to master, as you are charged separately for receiving and paying bills. The most basic service is $2.95 per month, but keep in mind that you won't be able to pay anyone you need to, as well as other limitations. Customer support wasn't the greatest. If you’re going to trust them to handle your bill paying, then you should receive more than a cookie-cutter email response and unfriendly phone support. While Pay Trust does offer some nice features, their features are pretty standard in comparison to other bill pay services. They receive 4.0 Stars!
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