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CounterSpy

- Star Review

Last Updated: 6/19/2009

CounterSpy Star Rating

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SunBelt launched its own antispyware software that not only boasts a solid real-time protection, but also protects your privacy when surfing the internet. This antispyware software is called CounterSpy, and following is an examination performed by Star Reviews.

What’s new with CounterSpy AntiSpyware Software?

This anti-spyware software now offers a free downloadable demo, which not only scan but remove spywares.
Newly added Rootkit spyware protection
Faster scanning: the newest version now takes less CPU usage when scanning for spyware.

User Interface and Product Application

Using CounterSpy's antispyware software is an elementary experience, from installing the application to running our first scan. The beginner user will likely stay away from the advanced system tools settings, but otherwise the welcome screen is extremely detailed and straightforward.

The user looking to enable the real-time protection and in-depth scanning will intuitively know where to go as soon as the program opens. You can also analyze your latest scan, and verify if certain security areas of your system need your attention.

If this version scans faster than the previous, the latter must have been slow as heck, as our scan took more than 15 minutes and used most of our 1GB memory.

Remarkably, the scan found 100% of the spyware on our test machine (the first time in our spyware cleaners’ investigation). The real-time protection also gives you peace of mind, and the anti-spyware software updates itself as soon as your computer opens.

Star Reviews Favorite Feature: History Remover:

Having every Internet addresses copied locally in your system can prove troublesome at times (Such as someone finding out what their surprise present is). Using CounterSpy’s anti-spyware software tools gives you the ability to clean your browsing history, and resume surfing safely.

CounterSpy AntiSpyware Software Features

Computer immunization: It’s one thing to remove spyware from your system, but making sure they don’t return is another. This anti-spyware software patches all security holes from your system, preventing future attacks.
Secure File Eraser: Did you know that deleted files stay on your system, only invisible? This advanced tool gives you the capacity to completely remove all traces of any document, image, music, movie, or application you choose.
Counterspy community: Using CounterSpy anti-spyware software is not only the first step toward protecting your privacy. You are also joining a user community who is always exchanging and sharing spyware information.

CounterSpy AntiSpyware Software Pricing:

Kudos to Sunbelt, their anti-spyware software offers a free downloadable demo. Granted it works for 15-days before asking you to register, although there’s no better way than trying the software before buying.

And good news for the tight budgets, the spyware comes under a reasonable tag price:

$19.95 for one-year license.
$44.25 for a special savings on a 3-pack!

For those nervous about shelling the big bucks, your purchase comes with a solid 30 days guarantee.

Customer Support

There are many ways to contact the spyware detector’s makers.

You can contact CounterSpy's customer support by phone, from 9am to 8pm, on weekdays. We attempted calling at 9:30 on a Wednesday morning, and low and behold, got trough on the second ring, no menu, no nothing. The best phone support we have seen by far!

There is also an online support form you can use to share your inquiry. We submitted a ticket, and received a personalized reply two days after. Lastly, you can join an online forum hosted by the spyware cleaner, and exchange with other counterspy users. Thumbs up for this feature, as we feel the power of Internet is based on the exchange of information.

CounterSpy is a noteworthy anti-spyware software. The price is good, features are powerful, and you can’t help but feel a little bit safer when you see the Counterspy icon in your system tray. CounterSpy is also Vista ready for those of you using that operating system.

Upside:

Advanced security features options – Low price – Great interface – Remove all spywares – incredible phone support

Downside:

Eats a lot of memory when scanning – slower scan

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CounterSpy Member Reviews

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Look very complicated to use, pages freeze

by all_incorp who has written 112 reviews and is trusted by 0 members

When I was in the market to look for spyware software, I stumbled upon this company and noticed the great features that this product has to offer. I elected for the trial period to test out the product and began the process of downloading the product onto the computer. The negative about this product is that it takes over an hour to download, (considering that this was a new laptop) and the pages would cause my computer to freeze up. Needless to say, I immediately removed the program off my laptop and cancel the trial membership before they charged my credit card.

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Garbage

by DeEzNizZeLs who has written 6 reviews and is trusted by 0 members

The subject says it all.... This software was one big chunk of Garbage, thats right with a cap G. Did not remove a single thing other then some cookies...spare yourself the waste of money and more important waste of time that you can never get back

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