I tried this service 4 times. They were not able to give me one answer. Ask them for a telephone search and they say they have info and it turns out the have zero info, none, zip. Why do they tell you they have info. I would not waste my money again on this site.

Intellius is a very cool site that lets you find out everything you would want to know about someone. Complete background checks, all kinds of record searches, reverse phone look ups and more. The site is really easy to use and the prices are quite reasonable. I have used the site several times and never had a single problem or issue.

I used Intelius for one time transaction just to find a person and the tool is very much user-friendly and easy to navigate. The service fee was charged yet I received an additional $20 charge several weeks later saying I have also purchased a "Identity Protection Package" which I have never authorized this transaction and the order has never shown in my first transaction.
I called the customer service and it took me about an hour to get through; their customer service rep responded my dissatisfaction with "there's nothing we can do because it comes along with your first people search purchase; therefore we cannot offer any refund." The ridiculous thing is, this identity protection has a totally different order number and if what he said is true, why I did NOT see any indication of this additional charge when I purchased their service the first time!?
Their search tool may be useful, but I am very disappointed about how they used my account info and charge me for something I have not been notified or aware of - I consider this almost like a deceit rubbing customers' money & rights.